Open the Settings app.

Select your Apple ID (your name at the top).

Select Subscriptions.

Find your Photoroom subscription.
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If you do not see a Photoroom subscription, it means you did not subscribe to Photoroom using the selected Apple ID. If you have multiple Apple IDs, sign out and then sign in with one of your other Apple IDs. Repeat the steps in this process until you find the Apple ID that has a subscription. You can then continue with step 5.
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If none of your Apple IDs have a subscription, it is likely that your active subscription was made in another way. Follow the instructions in the below sections to try and find the active subscription:
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​Check if you are being billed directly by Photoroom
​Check if you are being billed through the Google Play Store

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Select the Photoroom subscription to view its details. To stop the subscription, select Cancel Subscription.

Open System Settings.

Select your name or sign in if required.

Select Media & Purchases.

In the Subscriptions section, select Manage.

Select your Photoroom subscription.
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If you do not see a Photoroom subscription, it means you did not subscribe to Photoroom using the selected Apple ID. If you have multiple Apple IDs, sign out and then sign in with one of your other Apple IDs. Repeat the steps in this process until you find the Apple ID that has a subscription. You can then continue with step 6.
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If none of your Apple IDs have a subscription, it is likely that you made the active subscription in another way. Follow the instructions in the below sections to try and find the active subscription:
​
​Check if you are being billed directly by Photoroom
​Check if you are being billed through the Google Play Store
​

Select Cancel Subscription.

Open the Google Play Store app.

Select your profile icon (top-right corner).

Select Payments & subscriptions.

Select Subscriptions.

Look for an active Photoroom subscription.
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If there is an active Photoroom subscription, continue from step 6.
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If you don't see an active Photoroom subscription, you are not being billed for Photoroom on the currently logged-in Google account. Sign out of the Google account and then sign in with one of your other Google accounts. Start again from step 1 and repeat this process until you find the Google account that has the subscription.
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If you cannot find a Google account that has the subscription, you may have signed up from the Apple App Store or our Web App instead. Follow the instructions in:
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​Check if you are being billed through the Apple App Store

Check if you are being billed directly by Photoroom.
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Select Manage to see your payment details. If you want to stop your subscription, select Cancel subscription.
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After canceling, your subscription will remain active until the end of the billing period.
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Go to Google Play Subscriptions.

Sign in if needed.

Look for a Photoroom subscription.
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If there is a Photoroom subscription, continue from step 4.
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If you don't see a Photoroom subscription, you are not being billed for Photoroom on this Google account. Sign out of the Google account and then sign in with one of your other Google accounts. Start again from step 1 and repeat this process until you find the Google account that has the subscription.
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If you cannot find a Google account that has the subscription, you may have signed up from the Apple App Store or our Web App instead. Follow the instructions in:
​
​Check if you are being billed through the Apple App Store

Check if you are being billed directly by Photoroom.
​

To cancel your Photoroom subscription, select its Cancel subscription option.
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After canceling, your subscription will remain active until the end of the billing period.

Log in to Photoroom at app.photoroom.com.

Select your personal workspace.

Select Your profile (below the list of available workspaces).

Select Your billing.

Look at the active subscriptions. These are the subscriptions you are billed for on the selected account. Note that the Source entry shows the type of subscription.
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If you don't see any active subscriptions, you are not being billed for this account. You may have other Photoroom web app subscription that use other email addresses, so sign out and then sign in with one of those. Then, repeat the steps to check if it has active subscriptions. Repeat the process until you find the account that has an active subscription that you want to cancel.
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If you still cannot find the source of the billing, contact Photoroom support.
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To cancel a subscription, select Manage subscription and then Cancel plan. Confirm that you want to cancel.
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After canceling, your subscription will remain active until the end of the billing period.