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Why am I being billed by Photoroom?

If you see Photoroom on your bank account and don't know why, this article will help.

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Written by Craig Wright
Updated this week

Is your bank statement showing that you are being billed by Photoroom and you're not sure why? This is usually because you have:

  • A subscription for a Space that you don't use or have forgotten about.

  • A double subscription, for example, you have a mobile Max subscription for a Space and a web Ultra subscription for the same Space.

  • A subscription for a user account that you no longer use.

To find out how to investigate and fix these problems, see Incorrect charges to your account.

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