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Cancel unpublished updates (Web App)

How to cancel pending updates for Shopify product images. Web App.

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Written by Craig Wright

Occasionally, you may have updates that you want to cancel before they are published. For example, you might want to cancel updates because:

  • The updates are no longer suitable for your store

  • Photoroom and Shopify were unable to sync correctly

  • There is a problem with publishing because of unpublished changes, which can happen if the product no longer exists in Shopify.

To cancel the updates, use the Discard unpublished changes option, which is available from the product menu.


Availability

All platforms.


Steps (Web App)

To use Discard changes to cancel unpublished updates:

  1. From the Home screen, select the Space that is connected to your Shopify store.

  2. Select Shopify Products.

  3. Select the product that has updates you want to cancel.

  4. Select the Product menu at the top and then Discard unpublished changes.

    Screenshot of Product editor with product menu selected and Discard unpublished changes option highlighted.


  5. Confirm that you want to discard the changes.

    Photoroom removes the changes. The product should now have no updates available.


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