If you delete a user from your team part-way through your subscription, you will receive pro-rated credits for the unused time. We will apply the credits automatically, so that you will pay less on your next invoice.
Let's look at a couple of examples:
Example 1: Pay monthly, delete team member mid-month
Suppose you're on a monthly plan.
On March 3rd, you add a new user to your team.
On March 18th, you remove that user.
What happens next?
As the user was only in your team for part of the billing cycle, you'll receive a discount. You'll get pro-rated credits for that user's seat from March 18th to the end of March. These credits will be automatically applied to your next invoice, reducing the amount you pay.
Example 2: Pay yearly, delete team member mid-year
Let's say you pay yearly, in January.
You add a user to your team in January.
You delete the user from your team in June.
What happens next?
Since the user was only in your team for part of the billing cycle, you'll get pro-rated credits for the unused time (July-December inclusive). These credits will be automatically applied to your next invoice, reducing the amount you pay.