Make sure you're using the latest version of the Photoroom application. This is usually an automatic process, but you can also upgrade manually by visiting this Apple help page or this Google help page .

Use your preferred web browser. We are compatible with all current web browsers including Google Chrome, Safari, Microsoft Edge and Mozilla Firefox.

Open the page https://www.photoroom.com/login/.
​You will be greeted with a login screen.
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👆 Try one of the login methods. The easiest is to use your Photoroom email address and log in via email. ​​How to find your Photoroom email address : Open the Photoroom mobile application, go to "👤 Your content" and click "Account".
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In your web browser, enter the email address you found in the mobile application (or click one of the other matching login options)

You should receive an email with a link almost immediately

Click on the link in the email you received

You can now view and download your Photoroom content on the web.