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Subscription management

An overview of how to manage your Photoroom subscriptions

C
Written by Craig Wright
Updated over a week ago

You can only manage your subscription in Photoroom if you subscribed from the Web App. We have several articles that can help you.

To learn more about billing and limits, see:

To make changes to your subscription, see:

Other useful articles:

If you subscribed from the Apple App Store or Google Play Store, you need to manage your subscription there. We have included instructions on how to find your subscriptions below.

Subscribed from Apple App Store

If you purchased Photoroom from the Apple App Store, manage your account on your Apple device:

  1. Select Settings on your Apple device.

  2. Select your profile.

  3. Select Subscriptions.

  4. Select Photoroom.

  5. Use the options to change, renew, upgrade, or cancel your subscription.

If you do not see a Photoroom subscription, it is likely because:

  • You did not purchase Photoroom on this Apple account. Please try your other Apple accounts.

  • You purchased Photoroom using a Google account or the Web App. Please check your email for a receipt of your payment. You should receive a receipt email from the service you used to subscribe, either Apple, Google, or Photoroom (via Stripe).

With Apple subscriptions, please be aware that:

  • Payments and refunds are handled directly by Apple. Photoroom cannot access account information or issue refunds, they have to be issued by Apple.

  • Your Photoroom subscription is associated with the Apple account you used to make the purchase.

For more information about managing subscriptions in the App Store, see the Apple support pages.

Subscribed from Google Play Store

If you purchased Photoroom from the Google Play Store, manage your account from there too.

Using an Android device:

  1. Open the Google Play Store app.

  2. Log in using the Google account you used to purchase Photoroom.

  3. Select your profile.

  4. Select Payments and subscriptions.

  5. Select Subscriptions.

  6. Select Photoroom.

  7. Use the options to change, renew, upgrade, or cancel your subscription.

Using a web browser:

  1. Go to https://play.google.com/store/account/subscriptions

  2. Log in with the Google account you used to purchase Photoroom.

  3. Select Photoroom
    Use the options to change, renew, upgrade, or cancel your subscription.

If you do not see a Photoroom subscription, it is likely because:

  • You did not purchase Photoroom on this Google account. Please try your other Google accounts.

  • You purchased Photoroom using an Apple account or the Web App. Please check your email for a receipt of your payment. You should receive a receipt email from the service you used to subscribe, either Apple, Google, or Photoroom (via Stripe).
    ​

With Google subscriptions, please be aware that:

  • Payments and refunds are handled directly by Google.
    ​

  • Your subscription is associated with the Google Play Store account you used to make the purchase.

For more information about managing subscriptions in the Google Play Store, see the Google Play Store help.

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