Photoroom

Thank you for contacting us. We know many of you are experiencing issues right now, and we want to be honest with you: we’re receiving more messages than we can respond to quickly. Replies may take longer than usual, but please know that we read every message and care deeply about your experience.

We truly appreciate your patience and support while we work on fixes and improvements. Your creativity and trust mean a lot to us.

___________________________________________________________

Please head to the App Store and update to the latest version to ensure the app runs smoothly. You can find <a href="https://help.photoroom.com/en/articles/3570794-update-to-the-latest-version-of-photoroom">more details here</a>.

If you are unable to use the AI tools to generate images:

Make sure you are working in the right Space. To use the AI tools you need to be in a Space that has AI credits.

Use the Usage feature to find out if the Space has AI credits remaining.

- Make sure you are working in the right Space. To use the AI tools you need to be in a Space that has AI credits.
- Use the Usage feature to find out if the Space has AI credits remaining.

Each Space has an AI credit allowance or "pool". If there are no credits left, you will not be able to generate images until the credits renew or the plan is upgraded.

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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Troubleshooting

Your app crashes on your iPhone or iPad

You cannot generate images