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How to access extended Batch export limits (legacy subscribers)

Learn how to extend your Batch export limits based on the subscription you took out before Nov 18 2025

C
Written by Craig Wright
Updated this week

If your current Photoroom subscription started before November 18, 2025, you may be eligible for extended Batch export limits. These limits reflect what was included in your original plan before we introduced the new Batch policies.

In this article, we’ll explain:

  • Who can benefit from extended Batch export limits

  • How to activate them

  • How long they apply

  • What happens once your subscription renews.


Who is eligible for extended Batch export limits?

You are eligible if:

  • Your current subscription (monthly or yearly) started before November 18, 2025, and

  • Your subscription is still active and has not yet renewed since that date.

If both of these conditions are true, you can unlock extended Batch export limits that match what your subscription originally included.


How to activate extended Batch export limits

Extended limits are not applied automatically. To enable them, use the Web App:

Whether you subscribed on mobile or web, you must activate extended limits from the Web App:

  1. Go to Preferences.

  2. Open the Usage tab.

  3. Select Request Extended Batch Export Limits.

    Usage details have a Request extended Batch export limits button.


    When you have made the request, the extended limits will be applied to your Space.

    Usage limits showing extended Batch export limits in place.


How long do extended limits apply?

Extended Batch export limits apply until your current subscription renews.

This means:

  • Monthly subscriptions: extended limits apply until the end of your current monthly billing cycle

  • Yearly subscriptions: extended limits apply until the end of your current yearly billing cycle

After your renewal date, your plan will use the standard Batch export limits associated with your subscription tier.


What happens when your subscription renews?

When your subscription renews (monthly or yearly):

  • Your Batch export limits will align with the current Batch limits for your plan

  • You can choose to upgrade, downgrade, or keep your plan based on your actual usage

Renewal is a great moment to reassess your needs and select the plan that matches your volume and workflow.


Do you need to do anything else?

No — once you request extended Batch export limits through the Billing tab, you’re all set.

You’ll keep your extended limits automatically until your subscription renews.

If you’re unsure about your renewal date, you can find it in:

  • Prefences → Billing on the Web App

  • Your subscription page on iOS, Android, or Stripe/Web.


Questions?

If you have trouble accessing the button or aren’t sure whether your subscription is eligible, our team can help.

Contact us directly through the in-app support chat.

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