AI credits are the currency for most of Photoroom's AI features, such as image generation and video creation. Your Photoroom app subscription includes a set number of AI credits that you and your team can spend on image and video generation.

This article explains how AI credits work and answers some common questions.

AI credits in the app vs API

The Photoroom app uses AI credits, with a pool of credits allocated to each subscription. The information in this article applies to the Photoroom app.

The Photoroom API is a separate enterprise product and does not use AI credits. Instead, it has a fixed monthly image quota, billed per call (see API pricing).

How AI credits work

For the Photoroom app, each Space is given a shared allowance (also called a pool) of AI credits. Whenever you or someone in your Space uses an AI feature, the cost in credits is automatically deducted from the pool.

The AI credits are consumed when you set Photoroom to generate an image.

Example:

Let’s say you use AI Fashion Models to generate an image. In the same Space, a teammate uses Ghost Mannequin to generate an image.

Photoroom deducts the cost of the AI Fashion Models image and the Ghost Mannequin image from the Space’s AI credits pool.

The important concept here is: There is a single pool of AI credits for the Space. It doesn’t matter which AI tools are used in that Space, they all consume AI credits from the same pool.

How many AI credits does each plan get?

Every paid plan includes a monthly AI credit allowance. The number of images or videos you can create varies, depending on:

Which AI tools you use (the tools consume different numbers of AI credits)
The subscription (plan) for the Space you are working in
The amount of AI credits remaining in the monthly allowance.

Note: The AI credit allowance may vary depending on your plan and region.

For more details, see the Pricing page on our website.

Which tools consume AI credits?

Most of the AI tools consume AI credits. The amount of credit per generation varies, depending on which AI tool you use. As a general rule, the more complex the AI tool, the more credits it consumes.

For information about which tools consume AI credits, see the Pricing page on our website.

Note: the following activities do not use AI credits:

Applying white backgrounds
Applying a template
Background removal.

How many images/videos can I generate?

Each AI tool uses a different number of credits depending on its complexity. So the number of images or videos you can generate will vary depending on:

Which AI tools you use (the tools consume different numbers of AI credits)
The subscription (plan) for the Space you are working in
The amount of AI credits remaining in the monthly allowance.

For more details, see the Pricing page on our website.

How many AI-generated images can I export?

This depends on the Export limit, which is a separate concept. To learn more, see Export limit.

What counts as an AI generation?

Each time you use an AI feature to generate (or update) an image or video, it counts as one AI generation and uses AI credits.

For example, if you use AI Fashion Models to generate an image, that counts as one AI generation and uses credits. If you then use Edit with AI to make changes to the AI Fashion Models image, that counts as another AI generation and uses more credits.

Note: In the Batch editor and product editor, each image update/generation counts as one generation. So if you update 10 images in a Batch, it counts as 10 generations.

Do all AI features use the same amount of credits?

No.

Video costs more than images
Higher resolution outputs cost more than lower resolution outputs for the same tool
More complex tools cost more than simpler tools.

What if an AI generation fails?

If a generation fails due to a technical error, the credits used for that generation are refunded automatically. No action is needed on your part.

When are AI credits refunded?

Photoroom may refund AI credits in the following situations:

Failed result, no image generated
Photoroom refunds the AI credits automatically. You don't need to take any action. The refund happens as soon as the generation attempt fails.
Under-delivered
If the generated image is disappointing, you can report it as a bad result. Photoroom may refund the credits, but it is not guaranteed. There is also a limit of 20 bad result refunds per day and this is capped per user and per Space.

What if I run out of AI credits?

If you run out of AI credits before your renewal date, you have two options. You can upgrade to a higher tier subscription with a larger allowance, or you can wait until your credits renew automatically on your next renewal date.

See the "Upgrade" articles listed in Related content below.

Note: Photoroom will notify you when certain usage thresholds are met, so you can take action before you run out of credits. You can also track your usage in-app (see the tracking articles listed in the Related content section below).

How do I track AI credits?

Use Photoroom's Usage feature to track AI credit usage in your Space. See:

When do AI credits renew?

AI credits renew automatically at regular intervals:

Subscription	Renewal date
Weekly	Every week on the same day you subscribed.
Monthly	Every month on the same date that you subscribed. For example, if you subscribed on the 15th, the renewal will take place on the 15th each month.
Yearly	Credits still renew monthly, on the same date that you subscribed. For example, if you subscribed on the 15th, the renewal will take place on the 15th each month.

Note: On the day of renewal, the AI credits are updated at approximately the same time of day that you subscribed. For example, if you subscribed at 02:11 UTC, your AI credits will be renewed at 02:11 UTC.

Do unused AI credits carry over to the next credit cycle?

No. AI credits expire at the end of each credit cycle with no carryover.

When a new credit cycle begins, your credits are refreshed (reset) with the usual amount. Any unused credits from the previous credit cycle are lost.