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Upgrade to Ultra

Learn how to upgrade from the Max plan to the Ultra plan

C
Written by Craig Wright
Updated over a week ago

You can upgrade to Ultra at any time. Ultra is a premium plan with:

  • Higher AI credits

  • Higher Batch export limits. There are different volumes of export limits available on Ultra, so you can choose the amount that best suits your business.

The process for upgrading to Ultra varies depending on how you made your current subscription (subscribed from the Web App or subscribed from the App Store or Play Store).

Note: You can learn more about the credits and limits in AI credits and Batch export limits.

Subscribed from Web (Stripe)

To upgrade to Ultra:

  1. Log in at https://app.photoroom.com

  2. This step only applies to Max users. Select Upgrade space to Ultra.

  3. This step only applies to Free and Pro users.

    1. Select Manage team.

    2. Select Team billing.

    3. Select Change plan.
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  4. On the Upgrade to Ultra dialog:

    Upgrade to Ultra dialog. It has options for choosing the volume and a yearly or monthly billing period.

    1. Choose the volume of Batch/API exports you want.

    2. Select the billing period, Monthly or Yearly.

    3. Select Continue. Photoroom opens Stripe, which is the payment service we use for web subscriptions.
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  5. Follow the on-screen instructions to provide your payment details and complete your payment.

  6. If you previously had a mobile subscription, make sure you have canceled it (see Cancel your subscription). You only need your web subscription.

Subscribed from Mobile (App Store, Play Store)

If you subscribed to Photoroom from the Apple App Store or Google Play Store, you will need to switch your subscription to the web. You can only upgrade to an Ultra plan if you have a Max web subscription.

To upgrade to Ultra:

  1. Open the Photoroom app on your mobile device and log in.

  2. Switch to the Max Space you want to upgrade.

  3. Select the Max label.
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    Alternatively, select Content and then Usage. On the Space usage screen, select Change plan.
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  4. Select Unlock more.

  5. Select Send email.

  6. Open your email and read the upgrade information.

  7. Select the Update subscription option in the email. The Photoroom Web App will open in your browser.

  8. Choose the volume of Batch/API exports you want.

  9. Select the billing period, Monthly or Yearly.

  10. Select Continue. Photoroom opens Stripe, which is the payment service we use for web subscriptions.

  11. Follow the on-screen instructions to provide your payment details and complete your payment.
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    ​Note: The pro-rated value of your remaining mobile subscription will be discounted from your Ultra subscription automatically.
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  12. If you previously had a mobile subscription, make sure you have canceled it (see Cancel your subscription). You only need your web subscription.
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