If you invited a user to join a Space but they didn't receive it, try resending the invitation (see below).
Steps (iOS)
To resend an invitation:
Select the Space related to the invitation.
Select Content.
Select Space.
Select the invited user.
Select Resend invitation.
If the user still does not receive the invitation, check that you have used the correct email address. Look closely for typing errors and extra spaces.
If the address is correct, ask the user to check:
Spam and Junk folders
That they are able to receive emails from elsewhere
That their IT network is not blocking emails from Photoroom
If problems persist, contact support.
Related content
Other platforms: