When you create a team or invite people to join your Space, you automatically become the Team Admin. As the Team Admin, you are responsible for:
Managing the Team members (inviting or removing members)
Managing payment details for the Team Space
Paying for each team member’s seat (subscription)
When you first create a team, it is a Free Team with limited access to features, lower export, and AI generation limits. To access more features and higher limits, you can upgrade to a Pro Team or Max Team.
Free Teams
Seats are free.
All members have access only to free features.
The export limits and AI generation limits for free subscriptions apply and are shared across all the teammates
Note: You can upgrade a Free Team to a Pro or Max Team on the Web App. To upgrade on mobile, you will need to Switch from a mobile subscription to a web subscription.
Pro Teams
As a Team Admin of a Pro Team:
You get 1 seat for yourself + 2 extra seats free as part of the Pro Team upgrade.
You will pay 1 Pro seat for each additional member (so beyond 3 members).
All team members enjoy Pro features with unlimited exports and higher AI generation limits, shared across the team. These benefits only apply in your Pro Team Space.
Maximum 50 members per team. Contact our Sales team if you need more.
Note: If you subscribed from the mobile version of Photoroom, the Pro team max is 3 (Team Admin + 2 others). To add more members, you will need to switch to a web subscription.
Max Teams
As a Team Admin of a Max Team:
You get 1 seat for yourself + 2 extra seats free as part of the Max Team upgrade.
You will pay 1 Max seat for each additional member (so beyond 3 members).
All team members enjoy Max features with unlimited exports and higher AI generation limits, shared across the team. These benefits only apply in your Max Team Space.
Maximum 50 members per team. Contact our Sales team if you need more.
Note: If you subscribed from the mobile version of Photoroom, the Max team can only have 3 members (Team Admin + 2 others). To add more members, you will need to switch to a web subscription.
Billing periods for team members
If you are the Team Admin of a Pro or Max team, you can choose weekly, monthly, or yearly billing for each team member. This is only possible on the Web App.
When is the Team Admin charged for each member?
Photoroom charges the Team Admin at the beginning of the membership. This will be either for the whole year or for the whole month, depending on which payment plan you choose.
If any team members join after the start date, we charge the Team Admin on a prorated basis. We make the charge the day after you add the member to the team.
Example:
Team Admin becomes Pro on the 1st of January.
Team Admin is charged for the whole year.
Team Admin adds 3 team members on the 1st of March. The first and second team members are free.
Team Admin is charged for one additional seat on a prorated base. In this case, we charge 10 months on the 2nd of March.
Every active membership is automatically renewed and billed to the Team Admin account for the upcoming month or year.
Billing process when removing a team member from a team
If you delete a user from your team part-way through the team subscription, you will receive pro-rated credits for the unused time. We will apply the credits automatically, so that you will pay less on your next invoice.
To show you how it works, we'll guide you through an example for paying monthly and an example for paying yearly.
Example 1: Pay monthly, delete team member mid-month
Let’s say you're on a monthly plan.
On March 3rd, you add a new user to your team.
On March 18th, you remove that user.
What happens next?
As the user was only in your team for part of the billing cycle (month), you'll receive a discount. You'll get pro-rated credits for that user's seat from March 18th to the end of March. These credits will be automatically applied to your next invoice, reducing the amount you pay.
Example 2: Pay yearly, delete team member mid-year
Let's say you pay yearly, in January.
You add a user to your team in January.
You delete the user from your team in June.
What happens next?
As the user was only in your team for part of the billing cycle (year), you'll get pro-rated credits for the unused time (July-December inclusive). These credits will be automatically applied to your next invoice, reducing the amount you pay.
Billing process for users joining a team
If you invite other people to join your team, you will be charged for their seats when they join. You are the Team Admin.
If you join somebody else's team, you do not pay any extra for your seat on that team. The person who invited you will pay for your seat on the team (they are the Team Admin).
The golden rule is: The Team Admin is responsible for paying for the seats on a team.
Further information
Cancel a Team member’s subscription: See Remove a member from your team.
Please contact our customer support team if you have any further questions! 😃