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Downgrade a subscription

Learn how to downgrade your subscription to a lower-tier plan or a free plan.

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Written by Craig Wright

If you no longer need the AI credits and features of your plan, you can downgrade to a lower-tier plan.

To downgrade, follow the instructions for the platform you used to make your current subscription (iOS, Android, Web). For example, if you subscribed through the Apple App Store, follow the iOS instructions below.

Note: To change to a different platform, cancel your subscription and wait for it to end. Then set up a new subscription on your preferred platform.


Before you downgrade

Before you downgrade, make sure you understand what you will lose and how the downgrade works:

  • You may lose benefits included in your current plan, such as higher AI credits, higher export limits, faster processing, and access to more advanced AI models.

  • The downgrade does not happen instantly. You remain on your current subscription until your next renewal date. At that point, you'll be billed for the lower-tier plan.

  • Downgrades are related to the plan you are on, not the billing cycle or plan duration (monthly, yearly). For example, switching from a monthly Max plan to a yearly Pro plan is still a downgrade, because Pro is a lower tier to Max.


Steps: iOS

To downgrade your subscription:

  1. On your device, go to the App Store, select your profile, and then Subscriptions.

  2. Select your Photoroom subscription.

  3. Select See All Plans.

  4. Select the plan you want and follow the on-screen instructions to complete the downgrade.


Steps: Android

To downgrade your subscription:

  1. Cancel your current subscription.

    You remain on your current subscription until the renewal date.

  2. Wait until your subscription ends, then create a new subscription on the lower-tier plan.


Steps: Web App

To downgrade your subscription, you must be the Admin for the Space.

  1. Select the Space you want to downgrade.

    close-up of space menu on web app.


  2. Select Manage Space.

  3. Select Billing (in the settings for your selected Space, not Your billing).

    close-up of space settings. The Billing option is highlighted.


  4. Select Change plan.

    Team Space subscription information. The Change plan button is highlighted.


  5. Choose the plan you want.

  6. Choose your payment schedule.

  7. Select Downgrade to confirm.


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