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You have a double subscription
You have a double subscription

How could you deal with double subscription? How did it happen?

Elise Petrovic avatar
Written by Elise Petrovic
Updated over a week ago

If you mistakenly subscribe from several accounts or platforms to Photoroom Pro, don't hesitate to cancel one of your subscriptions. You can check our different plans here and keep the one that fits you the best.

If you're a part of a Pro Team, you might have another personal subscription on the side. Here is some information about the Team billing process. We'd recommend canceling the personal one to avoid being billed twice.
Note that, if you're not the Admin of the Team, the Admin can remove you anytime and you'd need to subscribe from your personal space again to get Pro.

Cancel your extra subscription

You can follow these instructions to cancel the extra subscription you decided to not keep.

Request a refund

If you got charged very recently, you can request a refund.

Please contact our Support Team if you need any further help! 😃

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