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Change your Photoroom subscription (Web App)

Learn how to upgrade, downgrade, or change the billing cycle for your Photoroom subscription

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Written by Craig Wright
Updated this week

If you subscribed to Photoroom on the Web App, you pay through the Stripe service.

You can use the Web App to:

  • Upgrade your Photoroom account

  • Downgrade your Photoroom account

  • Change from monthly to yearly payments

  • Change from yearly to monthly payments.​


​Note: If you want to end your subscription rather than change it, see Cancel your subscription.

Upgrade to a higher plan

To upgrade to a higher plan, select the Space you want to upgrade and then select the Upgrade team option in the sidebar. Follow the on-screen instructions to upgrade.
​
​Note: You can also upgrade by selecting Preferences, and then the Billing for the Space, and then Change plan.

For detailed instructions, see Upgrade a Space.

Downgrade from Max to Pro

To downgrade from Max to Pro, you need to cancel your Max subscription. When you cancel Max, we immediately switch your account to the free plan. From there, you can upgrade to Pro.

  1. Cancel your subscription.

    We switch your account to the free plan and give you credits for any remaining time on your Max subscription. You can use the credits towards the cost of your next Photoroom subscription.
    ​

  2. When you are on the free plan, log in to Photoroom at app.photoroom.com.

  3. Select Upgrade to Pro.

  4. Select the tab for the billing plan you want (Monthly or Yearly).

  5. Select Continue for the Pro subscription.

  6. Enter your payment details and follow the on-screen instructions to start the subscription.


​Example:

Please note, the prices used below are for example purposes only and do not reflect accurate pricing for Photoroom subscriptions.

  • January 1st 2025:
    You buy a yearly Max subscription for $300.
    ​

  • July 1st 2025:
    You cancel your Max subscription.

    • The change takes effect immediately and you are switched to the free plan.

    • We apply credits to your account for the unused remaining time on your Max subscription ($150). You can spend the credits on your next invoice.

    • You upgrade from the free plan to Pro and use $100 of your credits to pay for it.
      ​

  • July 1st 2026:
    Your Pro plan is due for renewal at $100. You use your remaining $50 credits and are billed the remaining $50.
    ​
    ​

Downgrade to the free plan

To downgrade from Max or Pro to free, you need to Cancel your subscription. When you cancel, you are switched to the free plan immediately. To compensate you for any remaining time on your subscription, we add credits to your account (pro rated). You can spend the credits on your next Photoroom subscription.


​Example:

  • January 1st 2025:
    You buy a yearly Max subscription at $300.
    ​

  • July 1st 2025:
    You cancel your Max subscription.

    • Your Max subscription is canceled immediately.

    • You are switched to the free plan.

    • We add $150 of credits to your account to cover the unused time that remained on your Max subscription.

    • You purchase a Pro yearly subscription for $100. You pay using your credits.
      ​

  • July 1st 2026:
    Your Pro subscription renews. You use the $50 remaining credits and are billed $50 for the rest of the subscription.
    ​

Change your monthly or yearly payments

You can change your subscription term from:

  • Monthly to yearly

  • Yearly to monthly.

In both cases, you need to cancel your subscription and then change your payment term when the subscription ends.

  1. Cancel your subscription.
    We switch your account to the free plan and give you credits for any remaining time on your Pro/Max subscription. You can use the credits towards the cost of your next Photoroom subscription.
    ​

  2. When you are on the free plan, log in to Photoroom at app.photoroom.com.

  3. Select Upgrade to Pro.

  4. Select the tab for the billing plan you want (Monthly or Yearly).

  5. Select Continue for the Pro subscription or Max subscription, depending on what you want.

  6. Enter your payment details and follow the on-screen instructions to start the subscription.

Example:

  • Jan 1st 2025:
    You buy a monthly Pro subscription for $14.99.
    ​

  • Jan 3rd 2025:

    • You cancel your monthly Pro subscription.

    • We change your account to the free plan and give you credits for the time remaining on your monthly Pro subscription (approximately $13.54).

    • You buy a yearly Pro subscription at $100 and use your credits to reduce the price to $86.46.
      ​

  • Jan 3rd 2026:
    Your yearly plan renews.
    You are charged $100 for yearly Pro.
    ​

Further Information

Cancel a subscription

Request a refund
​Troubleshooting: Unable to access Pro features.

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