Any user can create a team and invite people to join it. The user who creates the team is the "team admin" by default and the team admin's subscription affects:
The type of team they create (free, Pro, Max)
What features are available to users in that team
How many team members they can add before being charged for extra "seats" on the team.
In this article, we explain how team billing works when each type of user creates a new team. We also provide information about when the team admin will be billed for their team seats.
Free user creates a team
If you have a free personal account, you can only create free teams. Free teams, also known as basic teams, provide limited access to features and have reduced limits.
There is no charge for a free team or for free seats on your team. When you invite people to join your team, they will be limited to using the free features unless they already have a Pro or Max subscription.
User | Personal | Access to | Who is billed? |
Admin | Free | Free only | Nobody |
Team members | Free | Free only | Nobody |
Team members | Pro or Max | Pro or Max | Team is free, but users are billed for their personal Pro or Max accounts. |
Note: You can upgrade a basic team to a Pro team, but only if your subscription is from the web app. You can switch from a mobile subscription to a web subscription if needed, see Switch from a mobile subscription to a web subscription.
Pro user creates a team
If you have a Pro account, the first team you create is a Pro team. The Pro team provides a workspace with access to all Pro features. All members need to have a Pro seat on the team.
As part of your Pro subscription, we include three Pro seats on the team:
Team Admin (you)
Teammate 1
Teammate 2
If you add extra teammates, you will be billed 1 Pro seat for each additional member. There is a maximum limit of 50 members per team.
The billing is centralised and it works like this:
Team | Personal | Access to | Who is |
Admin | Pro | Pro | Admin billed for Pro subscription. |
Member #1 Member #2 | Either Free, Pro, or Max | Pro
Max if user has Max subscription. | Admin is not billed for team members' Pro seats on the team. |
Additional team members* | Either Free, Pro, or Max | Pro
Max if user has Max subscription. | Admin is billed for the additional team members' Pro seats on the team.
We recommend that users with a personal Pro plan should cancel their plan. They do not need it as they have Pro through their membership of a Pro team. |
If you subscribed from the mobile version of Photoroom, you cannot have more than 3 members in a Pro team (Team Admin + 2 others). If you want more members, you will need to switch to a web subscription. You will then be able to add more users to your team, either from the web app or from your mobile device. You will be billed for any additional members.
If you go on to create more teams, each of those teams is a free basic team. With a basic team, the individual team members pay for their personal subscriptions (see Team Admin uses a free account, above).
Note: You can upgrade a basic team to a Pro team, but only if your subscription is from the web app. You can switch from a mobile subscription to a web subscription if needed, see Switch from a mobile subscription to a web subscription.
Max user creates a team
If you have a Max account, the first team you create is a Max team. The Max team provides a workspace with access to all features. All members need to have a Max seat on the team.
As part of your Max subscription, we include ten Max seats on the team:
Team Admin (you)
Teammates 1 to 9.
If you add extra teammates, you will be billed 1 Max seat for each additional member. There is a maximum limit of 50 members per team.
The billing is centralised and it works like this:
Team | Personal | Access to | Who is |
Admin | Max | Max | Admin billed for Max subscription. |
Members #1-9 | Either Free, Pro, or Max | Max | Admin is not billed for team members' Max seats on the team. |
Additional team members* | Either Free, Pro, or Max | Max | Admin is billed for the additional team members' Max seats on the team.
We recommend that users with a personal Pro or Max plan should cancel their plan. They do not need it as they have Max through their membership of a Max team. |
If you subscribed from the mobile version of Photoroom, you cannot have more than 10 members in a Max team (Team Admin + 9 others). If you want more members, you will need to switch to a web subscription. You will then be able to add more users to your team, either from the web app or from your mobile device. You will be billed for any additional members.
If you go on to create more teams, each of those teams is a free basic team. With a basic team, the individual team members pay for their personal subscriptions (see Team Admin uses a free account, above).
Note: You can upgrade a basic team to a Pro team, but only if your subscription is from the web app. You can switch from a mobile subscription to a web subscription if needed, see Switch from a mobile subscription to a web subscription.
Monthly or yearly billing for team members
If you are the Team Admin of a Pro team, you can choose monthly or yearly billing for each team member. This is only possible on the Web App.
When is the Team Admin charged for each member?
Photoroom charge the Team Admin at the beginning of the membership. This will be either for the whole year or for the whole month, depending on which payment plan you choose.
If any team members join after the start date, we charge the Team Admin on a prorated basis. We make the charge the day after you add the member to the team.
Example:
Team Admin becomes Pro on the 1st of January.
Team Admin is charged for the whole year.
Team Admin adds 3 team members on the 1st of March. The first and second team members are free.
Team Admin is charged for one additional seat on a prorated base. In this case, we charge 10 months on the 2nd of March.
Every active membership is automatically renewed and billed to the Team Admin account for the upcoming month or year.
Please contact our customer support team if you have any further questions! 😃
Further information