Photoroom Help Center

Troubleshoot a problem

Answers to common questions about Photoroom

Installing and logging in (troubleshooting)

Magic link has not arrived

Android device isn't compatible with this version

Google device isn’t compatible with this version

I have an issue with the login link

Can't log in using Sign in with Apple

Web App won't load

I can't log in Photoroom: Invalid Dynamic Link

Importing and exporting (troubleshooting)

How to import your photos from Dropbox, Google Drive, iCloud, OneDrive?

How to import and export images in the same order?

Export limit on the free version

Image resolution limits for imports

Image resolution limits for exports

Editing a design (troubleshooting)

How to access all your photos from Photoroom?

Your photo was not scanned properly

How to remove the image background on product photos

I can't select a photo in Photoroom

How to rebuild missing piece of a product

Convert Photoroom images to different formats (.png, .jpg, .webp)

Animation feature no longer available

Browser asks to save each image in a batch individually

Account issues (troubleshooting)

Unable to access Pro features with Facebook log in

Unable to access Photoroom Pro features

Contact Photoroom Support

Contact support from the Photoroom app