Photoroom

Craig Wright

JReed

Eliot Andres

Answers to common questions about Photoroom

Troubleshoot a problem

Having difficulty logging in? This article explains how to troubleshoot.

Can't Log In?

What to do if the Photoroom magic link does not arrive in your inbox

Magic link has not arrived

Steps to take if you get the "Device isn't compatible with this version" message

Android device isn't compatible with this version

What to do if you get the "Your device isn’t compatible with this version" message

Google device isn’t compatible with this version

How to log in to Photoroom if you receive the magic link but it does not work

I have an issue with the login link

Troubleshoot problems when using the Sign in with Apple feature

Can't log in using Sign in with Apple

How to troubleshoot common problems that may prevent the Web App from loading

Web App won't load

I can't log in Photoroom: Invalid Dynamic Link

Troubleshoot installation and logging in issues

Installing and logging in (troubleshooting)

How to import your photos from Dropbox, Google Drive, iCloud, OneDrive?

How to import and export images in a specific order?

How to import and export images in the same order?

Learn about the 50 images per month limit on the free Photoroom plan.

Export limit on the free version

Learn how image size and resolution can cause your images to appear blurry or pixelated

Images appear blurry or pixelated

Matt Rouif

Elise Petrovic

Troubleshoot photo importing and design exporting issues

Importing and exporting (troubleshooting)

How to access all your photos from Photoroom?

Your photo was not scanned properly

I can't select a photo in Photoroom

Your product is cropped on your image and reshooting is not an option. Here is a trick to rebuild the missing pieces using Photoroom

How to rebuild missing piece of a product

Learn how to set Photoroom to export your designs in different formats.

Convert Photoroom images to different formats (.png, .jpg, .webp)

Why you can't find the Animation feature on your iPhone or your iPad

Animation feature no longer available

How to avoid having to save every image in a batch individually

Browser asks to save each image in a batch individually

Editing a design (troubleshooting)

Are Pro features unavailable when you log in using Facebook? Here's how you can use Restore to solve the problem.

Unable to access Pro features with Facebook log in

Learn how to activate the Pro features in your subscription

Unable to access Photoroom Pro features

Account issues (troubleshooting)

Learn how to create a chat with Photoroom support when you need help

Contact support from the Photoroom app

How to contact Photoroom customer support

Contact Photoroom Support

Find answers and get help from Intercom Support and Community Experts

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